INFORMATION COLLECTION AND USE
Your ministry data belongs to your ministry. Tithify will not sell or rent this information to others in any way and will only share limited information when legally required to do so. Tithify collects information from users at several different points on our website. Information collected using the Tithify website includes ministry/organization information, organizational groups and committees, visitor information, member information, donations, user account information, user account preferences, credit card billing information associated with the ministry/organization, funding bank account information of the ministry/organization (if the ministry chooses to use Tithify to process debit/credit card donations) and other information specific to helping your ministry/organization manage your ministry data and resources. The information is stored in an enterprise database using a major cloud platform. User profile data and/or preferences may also be stored locally in cookies on a user's personal computer. Local cookie data is used by Tithify servers and is sent to and from such servers as part of routine communications that support our Services.
Tithify uses this information to:
- Verify access rights to content and services.
- To provide you with information about news, services and events.
- To allow you to purchase additional services.
- To provide you with advertising, promotions and special offers we feel you may be interested in based on content preferences and other information you provide to us.
- To provide you with personalized content and services that may be helpful to your ministry/organization.
- For license reporting, billing and assessment of ministry/organization and service levels.
- To better understand how and which of our Services are used, traffic levels and patterns and what types of content and services are most popular with users of our services.
REGISTRATION
In order to use sections of our website, a user must first complete the registration form. During registration a user is required to basic ministry/organization information (such as organization/ministry name and description) and administrator information (such as name, desired user name and email address). This information is used to register the ministry/organization and create an initial administrator account for the ministry/organization within Tithify.
SUBSCRIPTION PAYMENTS FOR SERVICES
A debit/credit card is not required to start using our service. Upon registration, you will have 30 days to use our service. At the end of the trial, you will have the option of continuing use of our service (at which point, we will ask for a debit/credit card) or cancel your trial (at which point, any ministry data will be queued for deletion).
COOKIES
A cookie is a text file with pieces of data stored on the user's hard drive containing information about the user, including but not limited to, user site preferences. Once the user closes their browser, the cookie simply terminates. If a user rejects the cookie, the user will be limited in accessing some areas of functionality within Tithify. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.
LOG FILES
We use IP addresses to analyze trends and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
SHARING
- We use a recurring billing company company to bill your ministry/organization for monthly subscription payments. We, securely, share the minimum amount of information necessary to create a billing profile for your ministry/organization.
- We use a Level 1 PCI Compliant Payment Gateway/Marketplace provider to process debit/credit card donations to your ministry/organization. Please note that the ministry administrator or a user with the appropriate permission, must give us explicit permission to do so. If permission is given, we will collect and share minimal information regarding your ministry/organization to setup a billing profile. For each debit/credit card donation, Tithify requests typical debit/credit card information (name, card number, expiration month, expiration year, CVV/CID/CVC code). Tithify passes this information, securely, to the payments provider. When this information is securely passed to the payments provider, we receive a unique token that is tied to the debit/credit card. Tithify stores this token as a pointer. Tithify NEVER stores the full debit/credit card number or the CVV/CID/CVC Code. With respect to the card number, Tithify only stores an encrypted, masked representation of the last 4 digits of the card number to help staff and contributors in differentiating debit/credit cards and transactions.
- We use email providers to facilitate sending emails to Tithify users regarding new services, features, security notifications (i.e. password change and reset, debit/credit card update, profile information change, etc.) and planned maintenance. To facilitate this, we share the email address (and potentially, the name) of Tithify users with the email provider for the sole purposes of sending email messages to one or more targeted users or mass "email blast" via mail group.
- We will only share limited ministry data if legally required to do so via court order from a federal/state recognized court within the United States.
LINKS
Tithify websites may contain links to other sites. Please be aware that we are not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by Tithify.
SURVEYS
From time-to-time Tithify may request information from users via surveys. Participation in these surveys is completely voluntary. Survey information will be used for purposes of monitoring or improving the use and satisfaction of Tithify, as well as, compile aggregated demographic information.
SERVICE REFERRAL
If a user elects to use our referral service for informing a friend and/or colleague about our service, we will ask for the individual's name and email address. Tithify will automatically send the individual a one-time email inviting them to visit the site. Tithify uses this information for the sole purpose of sharing the benefits of our service with the referred individual.
SECURITY
Tithify takes every precaution to protect your user and ministry data. For safety and security, all pages within Tithify are encrypted during the transmission process using Industry Standard SSL/TLS. In addition, the enterprise database that stores your minstry data implements encryption at rest. Database backups are encrypted and stored within a secondary encrypted container.
SITE AND SERVICE UPDATES
Tithify periodically sends service, feature and maintenance announcements. Users cannot unsubscribe from these announcements, as they contain important information about Tithify. We communicate with the user to provide additional information about service updates, newly released features and plans for scheduled updates and maintenance.
CORRECTION/MODIFICATION OF PERSONAL INFORMATION
If a user's personally identifiable information changes (such as your name, email address or zip code), we will endeavor to provide a way to correct and/or update that user's personal data provided to us. This can usually be done via the User Profile or Staff Administration page (the latter only accessible if the user has appropriate permission) within Tithify.
NOTIFICATION OF CHANGES
If we decide to change our privacy policy, we will send an email to every user's Tithify inbox (accessible within Tithify). Every user will have 14 days to review the updated privacy policy before it must be acknowledged. At the end of the elapsed time, users who have not acknowledged the privacy policy will be required to do so before access to Tithify can be restored. We want every user to be aware of what information we collect, how we use it, and under circumstances, if any, we disclose it.
CONTACT
If you have any questions regarding our privacy policy, please contact Tithify via email at info@tithify.com.